Great Clips reviews

3.4

51% would recommend to a friend

(4,139 total reviews)
avatar

Rob Goggins

70% approve of CEO

52% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Mar 25, 2026
Recommend
Business Outlook

Pros

-Great as a first job in this field -Clients are guaranteed to a degree -Occasional training opportunities -Teaches new stylists skills they might not’ve been taught in school -Tips -Some benefits -PTO after 1 year -GC does not allow only one stylist to be on the floor, so unless management violates that policy, you will not be working alone

Cons

-Poor base pay (typically minimum wage or slightly higher) -Days are unpredictable, meaning you could have one day that’s extremely busy, then the next with only a few people the whole shift -Understaffed -You will be required to go to other salons to help if they happen to be understaffed -Management gets priority for days off -Roughly 1/3 of the year is unavailable for time off of any kind due to extensive “blackout days/periods” (can be anywhere from a single day to over a month, and last year’s blackout dates totaled up to about 130 days) -The price of the cuts are low, typically meaning tips will be lower, e.i. $2 tip on a $20 cut -You cannot guarantee you will build a clientele due to GC’s business model, nor does GC’s business model and plan support it -Expect long hours, sometimes 11 or more, without a break (per your state’s law) -Potentially multiple open to close shifts per week

avatar
Great Clips Response
3mo
Thank you for your time working with Great Clips. The Great Clips brand values all feedback regarding its franchised locations. Since each salon is independently owned and operated, we encourage our employees to directly contact the franchisee at their specific location to address any employment-related concerns. Your feedback is important, and we will take it into consideration as our franchised locations continue to strive for improvement.
1.0
Jan 15, 2026

Horrible work environment

Recommend
Business Outlook

Pros

Was able to technically do what I love doing.

Cons

Management, gossiping, clicky, close minded, extreme micro managing, zero concern for employee rights and unfortunately human rights. Commission decreased suddenly without making any sense. Toxic environment, if there was another salon like this is Marshall, MN the staff would actually have to put client needs first, instead of forcing the clients to work around thier needs. Favoritism, rules only apply to the workers who aren't involved in the gossiping or clique. Doing your job and doing it well does not guarantee any sort of job security. Its the most toxic environment ive ever worked in, 20 years of working in salons and never have i ever experienced this type of toxicity.

avatar
Great Clips Response
5mo
The Great Clips brand values all feedback regarding its franchised locations. Since each salon is independently owned and operated, we encourage our employees to directly contact the franchisee at their specific location to address any employment-related concerns.
3.0
Jan 13, 2026
Recommend
Business Outlook

Pros

Got as many hours as I wanted, often working 65 hour weeks. Loved my coworkers, loved the clients, made decent money in tips.

Cons

The commission structure means every haircut has to be under twelve minutes. Even if you manage that, one slow day is all it takes to burn the entire two week pay period, since they average it across the whole period. Realized I wasn't being paid overtime for my overtime hours, tried to discuss with franchise owner, they pretended like they couldn't understand me. Non cosmetology professional owners, which was fine, they were great in some aspects, but not in others, like refusing to understand how important sanitation and disinfecting is.

avatar
Great Clips Response
5mo
We appreciate you bringing your experience to our attention. Your feedback is important, and we will take it into consideration as our franchised locations continue to strive for improvement
Viewing 178 - 180 of 4,139 Reviews

Glassdoor has 4,227 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.