Great Clips reviews

3.4

51% would recommend to a friend

(4,137 total reviews)
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Rob Goggins

70% approve of CEO

52% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Feb 6, 2009
Recommend
Business Outlook

Pros

Busy the day goes fast and no clientel required. Easy, walk in and go. Not much bending over the sink.

Cons

Wear and tear on tools and no tool allowance, relying on tips and yet clientel is not aware of this, very high production and assembly line and feeling like a machine making someone else rich. Feels like slave labour. Everything is done by the computer and numbers, not much personal flexibility for scheduling etc. Very hard on the joints and body, lots of tendon problems and joint problems. Often over 20 haircuts in a 7 or 8 hour shift. Paid 9.75 per hour and have to listen to clients talk about what a great deal they are getting but clients dont understand that that is because the stylists get paid so little. Feeling USED and no artistic freedom or expression, very very assembly line.

2.0
Apr 8, 2024
Recommend
Business Outlook

Pros

-Depending on your franchiser, a few paid holidays. -You can accumulate PTO.

Cons

-Absentee franchisers -Employee turnover is ridiculously high, regardless of incentives and hourly pay. The beauty industry within itself is unfortunately just like that. -Long hours, not your typical 9-5 work week -Weekends are required depending on staffing. -Demographic for clientele is typically undesirable, and tips are not guaranteed, which can make or break if you can afford groceries for the week. -Company higher ups love to ask for better ways to make their employees happy, but when it's not your typical "Pizza Party" answer, they'll laugh in your face.

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Great Clips Response
2y
Because each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please contact them directly regarding any issues with employment.
2.0
May 16, 2021
Recommend
Business Outlook

Pros

The tips are great. It's fast pasted work. Guaranteed paycheck even if there are no customers because of the hourly wage.

Cons

If you have a family do not plan on being able to attend any of their events in order to get hours you have to have open availability was full-time Flex. You also get a review every 90 days on your numbers and if you do not make your numbers you get a pay decrease and lose whatever raised you got a 90 days before so you never have a regular pay set hourly wage. You are expected to maintain a certain level and percentage of numbers in order to retain your raise and if you do not retain those numbers you do not get to keep your raise a causes hardship in a home when you are budgeted. I worked for the company for nine years I have currently had health issues and unable to work because my symptoms were also covid symptoms. After nine years of employment I was called over the phone and terminated. It's great money but it is a franchise they say they are family-based but it's all about the dollar bills to them. You will start feeling like a robot and feel like you work for a haircut mill.

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Great Clips Response
5y
Because each salon is independently owned and operated, the franchisee would be the best person to address your feedback. If you would like to share more, please email customerservice@greatclips.com and we will forward it to your franchisee. Thank you.
Viewing 25 - 27 of 4,137 Reviews

Glassdoor has 4,225 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.