Constant change, long hours, no career progression.
While change is inevitable in any company, it is clear that Groupon's management team have absolutely no idea what they are doing. Expect major structural changes every quarter, change of line-manager several times a quarter and brand new KPIs laid in front of you with absolutely no consultation (by the end of the quarter, company's direction have completely changed and your KPIs no longer matter anyway).
There is no sense of job security because 1) Ridiculous turnover rate, 2) Mass firing / redundancy of some of the most dedicated people. Don't expect any career progression unless you are in the inner circle, expect to work long-hours (including weekends) with zero recognition, horrible work ethics all around. You will be constantly 'stepping-up' to take on more responsibilities without pay rise, because your colleague's just been fired and they don't plan on getting a replacement. Some of the most talented, hardworking and dedicated employees with passion are stuck in meaningless position - management simply fail to see their best talent.
If you are interested in Sales, this is the place to go but expect 1) Harsh sales environment, 2) Micromanagement, 3) HR walking you out before you know what happened. For Ops - this is hell. QA pressured into approving questionable contracts, Images/Productions are restricted by guidelines which limits their creativity. BDMs are incentivised by cash payouts to pump out contracts while Operations are given nothing to handle the additional work.
Short-sighted management team - all about daily and weekly target even if that means burning customer/merchant and overworking employees. Conflicting messages from management, spontaneous projects that employees spend days and weeks working on are never implemented properly. Managers with no people skills are promoted and no training is provided to those who need help. 'Promotion' comes in a form of title change (zero pay rise).
Unethical Business, Horrifying Work Ethics & a lot of frustrated employees.
