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      Groupon

      Engaged Employer

      Groupon reviews

      2.8

      41% would recommend to a friend

      (4,355 total reviews)
      avatar

      Dusan Senkypl

      44% approve of CEO

      37% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Compensation and benefits

      2.8

      Culture & values

      2.7

      Career opportunities

      2.5

      Senior management

      Groupon has an employee rating of 2.8 out of 5 stars, based on 4,355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Jul 11, 2013

      This stuff really works and we're having fun doing it . . .

      Outside sales
      Recommend
      Business Outlook

      Pros

      So, you know how all companies have a mission statement? Well "making life less boring" is both a vision and a reality at Groupon! This company moves so fast innovating, collaborating, updating process, products, technologies striving to put out the coolest deals and merchant services that engage consumers and provide value to local businesses that you seriously have to stay hyperfocused to keep up. Never a boring day! Plus, we just have a ton of fun with contests and goofy management challenges. The best though is that the product really works for so many local businesses and consumers love buying from Groupon. THAT is the good stuff.

      Cons

      With rapid innovation, sometimes not every new process or product actually works when rolled out internally. Yep, this will challenge your time management skills. If you're not careful, you'll get sucked into the process and lose track of the bigger picture.

      2.0
      Jul 10, 2013

      Awful Management

      Account manager
      Recommend
      Business Outlook

      Pros

      -Casual dress wear -Free Vitamin water and coffee

      Cons

      -Career advancement -Management -Incentives -Morale -High turnover I'm sure there are some departments within Groupon that are well-managed, but Merchant Services / Account Management is not one of them. I have never been under such poor management in my life. As an account manager, you will be belittled, undervalued, under-appreciated, underpaid, and taken advantage of. You will learn very quickly that you are the bottom rung on a unorganized, unprofessional company ladder. The metrics in which your performance is measured on change almost monthly (and are delayed in sending out so you have less time to see where you stand). You will be under the supervision of a Team Lead (or TL). This TL will be in meetings all day. They will then judge you (with no logic) on your daily tasks (even though they never did those tasks themselves) and then sit on a soapbox while allocating a high deal count to you. One team specifically had a team count of 12 account managers that then went down to 4 in the matter of weeks. This is a reflection on how poor this department is.. They do not replace employees when they leave (shows how important they really are), and the workload of the employee that left gets dumped onto others who already have a full count. The employees that stay are then held to the same standard as if they had a normal workload to begin with. I would never recommend working here to a friend. I wouldn't even recommend working here to my worst enemy. Please, highly consider other options before even thinking about becoming an account manager at Groupon. I do not see a job being much worse than this.

      4.0
      Jul 8, 2013

      The Grass really is green here!

      Senior account executive
      Recommend
      Business Outlook

      Pros

      I'd like to start by saying that I already had about 6 years of sales experience between two different companies prior to starting at Groupon. I hear a lot of complaints about how the culture and pay has changed over the years at Groupon. With that said, most of these complaints seem to come from people that are relatively inexperienced in the working world. Others who have seen different working environments tend to appreciate what we have here at Groupon. Anytime I feel like complaining about my situation, I think back to my younger years in other sales environments and honestly feel lucky. Sure the money can be inconsistent but that's sales and honestly you get out of it what you put in. On that subject, I hear others saying that the environment is unstable but this is a start up and that's how start ups behave. I feel fortunate that I work at a company that actually changes when they see things taking a wrong turn. I also feel like I have a ton of opportunity to better myself as a salesperson here. We are constantly invited to trainings that can help us fine tune our skills and hone in on new ones.

      Cons

      The only con that I see here is the lack of opportunity to move up in your career. There are a lot of very intelligent and driven people working here and it's tough to compete with that. However, my managers and even senior management is always willing to listen and help you come up with a strategy to move forward in the right direction.

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