Groupon reviews

2.9

43% would recommend to a friend

(4,354 total reviews)
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Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
5.0
May 14, 2013

A Very Unique Organization

Anonymous employee
Recommend
Business Outlook

Pros

Diverse people, supportive teammates, listening employers and trusting system. Great amount of freedom and empowerment for employees, but everyone works hard. Here, you can voice out your opinion freely, as everyone's contribution is valued towards the collective goal.

Cons

Young bunch; office is always happy and noisy. You need to invest in a pair of good earphones when it is crunch time ;)

3.0
May 14, 2013
Recommend
Business Outlook

Pros

- Fun, casual culture - "Unlimited" PTO (within reason) - Decent benefits - Everyone is young, educated and in the same boat (in customer service); the work itself sucks, but there's a "we're all in this together" attitude which makes it easier - Direct managers (in CS) are generally very friendly and accommodating - After the CEO was fired, things are looking better

Cons

- Tedious job (customer service) - Very little room to grow: only a small number of employees are given the opportunity to advance (within the CS department) and it's generally based on seniority - Relatively high turnover rate - The vast majority of CS Reps have a very negative attitude about anything related to the job, which can be depressing - Very poor communication internally - Processes and policies change every 3-4 months; you have to be able to quickly adapt to completely new procedures with little training

3.0
May 13, 2013

Satisfactory

Recommend
Business Outlook

Pros

Lots of opportunity to learn and grow.

Cons

Senior management decisions are changing frequently and lack of focus.

Viewing 4108 - 4110 of 4,354 Reviews

Glassdoor has 5,035 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.