Groupon reviews

2.9

43% would recommend to a friend

(4,354 total reviews)
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Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 10, 2013

If I could choose 0/5 I would have

Anonymous employee
Recommend
Business Outlook

Pros

Wear what you want to work. No stuffy corporate clothes.

Cons

Where do I start... The focus is solely on sales. No other departments matter regardless of the hours and hard work they put in. Horrible....just horrible HR team. They are more concerned with their weekends, hair, makeup etc, rather than doing their job and concentrating on employees. Bad attitudes, unwilling to help and just very unprofessional. The firing/redundancy process is disgusting. No empathy or compassion shown at all. Very ruthless and uncaring. Replacing people straight away. Illegal?? People in management don't know what they are doing. Untrained, unqualified. Poor people skills and zero communication. Unable to lead effectively or motivate staff. Management talking disrespectfully and badly around staff about other employees. Mass firing/redundancy. No transparency or reasons given to staff which contributes to the already unstable, negative and chaotic work environment. Very very unethical behaviour. Deceptive. Wouldn't be surprised if an outsider was to look into Groupon's paperwork and systems and found an element of cheating and trickery. Failure to deal with any issues that arise. Groupon's go to 'solution' is to sweep it away and let good, hardworking, ethical people go rather than solve the problem. The 'Groupon culture' sucks. They will work you into the ground with no reward or recognition. Upper management jobs and promotions given to 'favourites', and spouses of other management rather than to people who actually do a great job and deserve it. Ridiculously high staff turnover. Underpaid. Morally and ethically questionable business practice.

1.0
Mar 9, 2013

Weak management, Poor guidance, and Dim Outlook

Anonymous employee
Recommend
Business Outlook

Pros

Was great while it lasted.

Cons

***PLEASE READ*** Weak Management: it all starts from the top. There are way too many executive and management (Vice President and Director levels) "relics" in this company who are incompetent beyond the company's early days as a media darling. They are just too small for their britches. Now that the media sizzle is gone and the company has to operate on a daily basis, it's easy to see the cracks, holes, and faults wherever you turn. Groupon has some major operating issues, particularly in its international business and here in Chicago, the HQ, where all the major decisions are made. We brought over many executives from Amazon because we thought we could be like Amazon, but didn't realize how hard it is to run a real company beyond just deals because we're missing so many pieces and we can't seem ever make the right decision internally, catch a break with the media, and get our financials in line. We acquired many companies to run our product development offices in Silicon Valley and once the acquired talents get their stocks and cash they can't wait to leave. Why? Because these guys are smart. Instead of getting stuck in the bureaucracy, they go elsewhere while they still can. The Chicago HQ office really needs help. It's basing a great deal of emphasis on daily deals and not much elsewhere. Poor guidance: weak management = poor guidance. We cannot seem to make the right decisions and most often then not cannot seem to keep great employees because they are frustrated by not getting the recognition they deserve. Some managers try to influence with fear as if the employees jobs are at stake. This is poor management. Dim Outlook: weak management > poor guidance > dim outlook What can I say but to direct you to the financials of Groupon. We are not gaining. We have lost the hope of our investors and the only ones really holding on are the ones who can cash out the most from the top. That is a fact.

2.0
Mar 7, 2013
Recommend
Business Outlook

Pros

- Good benefits - Fun environment - Wear whatever you want - Located in River North close to the Magnificent Mile

Cons

- Very stressful - Lack of internal organization... but they are working on it - It's all about luck of the draw. You could get assigned to a booming market and make a ton of commission, or get a market that's not responsive to Groupon and make little to no commission. There are a lot of other factors, but it really is luck, and not sales experience, that will make you money at this company. - Hard to control your success because commission depends on how much money a deal generates, which is unpredictable.

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