Groupon reviews

2.9

43% would recommend to a friend

(4,354 total reviews)
avatar

Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 18, 2012

Unprofessional

Anonymous employee
Recommend
Business Outlook

Pros

Great way to meet friends, very young company, good starter job, known company. If you're in sales and are doing well you get rewards.

Cons

Very unprofessional with everything they do. The senior management even seems to be immature and still learning how to treat employees. The company all around seems like it is a high school fll of rumors and drama.

2.0
Sep 12, 2012

Not worth your time

Recommend
Business Outlook

Pros

Outside reps work from home. You get to work with merchants froms various industries.

Cons

where do I start.... Management issues. Communication problems between outside reps and home office. Compensation issues. Decisions are made that are not in the best interest of their employees or their clients.

2.0
Sep 11, 2012
Recommend
Business Outlook

Pros

- worked from home office, provided w/good computer, iphone, etc. - can be a fun industry; sales aren't hard if your territory hasn't already been battered - initial paid training in Chicago was fairly helpful (although targeted almost entirely to the inside reps - supposedly they're changing it to help the OS reps, too). The trainers were good and entertaining. - some good sales materials, if you can find 'em. - innovative ideas - if they can pull off some of the concepts they are tossing around on a company-wide level, they could be pretty amazing. - provided short weekly trainings on different industries that were helpful and well done - good online resources

Cons

What a MESS. I think this could have been a pretty good job, but there are all kinds of problems. Everything is sooooo unorganized. We were supposed to have sales materials mailed to our home to be waiting on us when we got home from training. I asked for them 1-3 times every week for for months, never got any of it. Made up my own. I'd be okayed to call on a certain client/category, make the sale, do all the paperwork, and then have the deal rejected, often to see the EXACT SAME DEAL run by an inside rep within weeks. Hours wasted. We'd put new businesses coming to town in the system only to have them taken away within two weeks. Accounts would randomly be taken from one persons' list and given to the inside reps. Market was waaay oversaturated. Lead planning was a major hindrance, at least in my city. Environment in the office was catty and negative in many cases. Felt like I spent more time selling to my coworkers and trying to get my deals to run and get the OK to call on clients than I did actually selling. Really exhausting and ridiculous. Feel like my whole experience there was a fiasco and waste of time. (BTW - I was in another city, not Chicago - but I didn't want to specify which market)

Viewing 4216 - 4218 of 4,354 Reviews

Glassdoor has 5,035 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.