Groupon reviews

2.9

43% would recommend to a friend

(4,353 total reviews)
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Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,353 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Dec 13, 2011
Recommend
Business Outlook

Pros

No dress code is the biggest pro. Good Health Benefits. You are around other young people just getting their careers started.

Cons

I was so proud to say that I work here at first. They say you get unlimited time off but that's not even close. The daily deal business has so many competitors now. As a sales person you are going into markets where merchants are so sick of getting calls from Groupon and its competitors. In training, they will sell you on how cool the company is and it is cool but if you are going into sales it is HORRIBLE! Slowly turning into a boiler room atmosphere with live updates on how many calls you have made. No longer can take a consultative approach but rather squeeze every last dollar out of merchants. Truth is, if you go into sales you're stuck there. There are a lot of young people there with no management experience and majored in subjects like philosophy. The divisional sales managers are arrogant and just sit on g chat all day acting like they are so busy but really aren't. They sold Groupon when it was so easy to sell. You're not selling anything, you're begging merchants to work with Groupon. Out of the 800 salespeople you will probably find about 5% who are actually happy to be selling for Groupon.

1.0
Dec 12, 2011
Recommend
Business Outlook

Pros

No dress code. Location. Adulation from people that don't know better.

Cons

Micro Management. Not treated as an adult. No home work life balance. No vacation policy which has translated into Managers not giving or 'allowing' time to be taken. No upward mobility. Compensation is not comparable for location. Management is il trained with little experience and little professionalism. Management has poor time management which results in the employees scrambling. If you come to work here you will be 'sold a bridge' as they say. Do not take the salary cut for the opportunity, IT IS NOT WORTH IT!

1.0
Dec 2, 2011
Recommend
Business Outlook

Pros

-entrepreneurial environment -somewhat laid back work atmosphere (in this sense I do not mean the job, just that you can dress as you wish)

Cons

It is understandable how a company such as this has to make changes. It grew incredibly fast and didn't know what to do with itself. However they need to take a look and see how miserable their employees are, especially within the sales staff, and maybe readjust some of these changes. Our commission has been cut drastically and our goals are unrealistic. Groupon has become this constant "more! more! more!" monster. We no longer consult businesses but call them and tell them what features they have to run. If they don't want to do it, we move on, and yet go crawling back to that same business a few weeks later when we've exhausted the others to try and force them into a similar deal they rejected before. Groupon needs to get back to the way it was and actually be there to help a business grow not put them out of business. Being at the company for over a year and a half I've seen it become increasingly greedy. As sales reps we now have to squeeze every penny out of merchants we work with and get paid half the commission to do so.

Viewing 4291 - 4293 of 4,353 Reviews

Glassdoor has 5,033 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.