Groupon reviews

2.9

44% would recommend to a friend

(4,353 total reviews)
avatar

Dusan Senkypl

46% approve of CEO

40% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,353 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jul 18, 2014

Good Culture, Poor Career

Recommend
Business Outlook

Pros

The company culture is fantastic. It feels like a real community and—in the Editorial Department at least—superiors encourage open communication and creative thinking. Company policies also enforce a good degree of employee autonomy, which is great.

Cons

In its initial years, the company grew too fast too quickly and ended up acquiring a larger workforce than was actually needed. This contributed to a number of structural problems—the most frustrating being that it became very difficult for even high performing employees to advance along their career path because the company was more interested in bleeding employees out than rewarding hard work. In fact, good work often went not only unrewarded but unacknowledged. There was very little incentive for employees, monetary, titular or otherwise. At the end of the day, though it was a good job. But not a good career.

1.0
Jan 29, 2013

Mistake to accept this job

Recommend
Business Outlook

Pros

Laptop, Iphone. Opportunity to make decent commission during ramp up period.

Cons

No communication. The inside sales team is the focus of the sales force. Very little opportunity for new employees. Completely remote, very little direct contact with management. Poorly structured sales organization from an outside perspective. Small commissions, scattered leads with no defined territory. Not able to support more than 1 or 2 successful sales people per market. Only 3 out of about 12 hit quota. 100% turnover in less than a year.

2.0
Jan 9, 2018

Stay Away

Anonymous employee
Recommend
Business Outlook

Pros

Generally, the best things here were the people and the unlimited PTO. You'll be surrounded by an eclectic group of fun coworkers.

Cons

This company should not exist. The business model does not work in practice and smart merchants realize this. Groupon has a terrible reputation but no one in management seems to realize this or care. They know that businesses will eventually be desperate or naive enough to give them money. Many common practices here feel unethical, and some are actually fineable regulatory offenses. Compensation continually decreases. Autonomy is disappearing. The "Local" division I was apart of is the heart of this business, and as someone who brings in the company's revenue flow from the front lines, I can tell you that turnover will remain high and most likely we will continue to see downsizing due to a lack of clients and a horrible reputation in the industry that has become too large to overcome at this point. For BDRs specifically, know this is a call-center job. If you don't perform, they will fire you without thinking twice about it.

Viewing 46 - 48 of 4,353 Reviews

Glassdoor has 5,033 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.