Groupon reviews

2.9

44% would recommend to a friend

(4,352 total reviews)
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Dusan Senkypl

46% approve of CEO

40% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,352 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Dec 7, 2015

Once great, now much much less

Anonymous employee
Recommend
Business Outlook

Pros

Great colleagues and easy commute. Also sometimes extra holidays over Christmas.

Cons

Initially this seems like an amazing opportunity and it is without a doubt a great name to add to your CV especially if you're quite junior or fresh out of university etc. And in the beginning when I started it really was a workplace full of good vibrations (just like the Beach Boys song), energetic departments and an overall positive outlook. Now, don't get me wrong I am truly grateful to have had the chance at working for this company and I appreciate the things that I have learned from my managers and peers throughout my course there but sadly I must confess that it was an extraordinary relief when I resigned. The good outlook as mentioned above was either a phase that seased to exist or it was merely myself that was new to the company and unable to see through the veil of joy covering the truth behind the atmosphere at work. There was a slow but steady increase in people leaving, not only from my department but others too and the number of empty chairs and cleared desks began to add to an increasingly gloomy atmosphere. I also began to realize that a lot of people were not as cheerful as I assumed and that they were unhappy with their salaries, working hours and the lack of appreciation for the hard work that they put in when working over time (which seemed to be every day for some). Some people even stayed late just to stay late - and yes, that makes no sense but let me elaborate: in some departments it was almost seen as a bad thing to leave on time or even close to it and even if the people had nothing to do they would sit for about 30-60mins late just to show that they sure as hell weren't going to leave - and for what? I was astonished that there were people who actually felt bad for leaving on time and couldn't quite comprehend the situation properly but just went with the flow at the time. What worried me as well was the inaction from the managers and heads that seemed to not care that their previously cheerful, energetic and joyful departments were much quieter and the "buzz" was all but gone. Slowly but surely the passion was filtered out amongst the negative changes mentioned above and for me it was time to move on. Hopefully the company will begin to listen to their employees and strive towards stimulating that passion and motivation that used to exist in a bright and dedicated working environment. Should they choose to continue on the path that they were on when I left then I highly doubt anything positive will come from it.

3.0
Jul 30, 2015
Recommend
Business Outlook

Pros

Dress code, Location, Breakout room, incentives

Cons

Commission structure, un-achievable targets, salary, hours. Completely unflexible. Defensive and beligerent support teams Weak management bullied by management you never see Lie to you about being sponsored to move abroad.

1.0
Oct 12, 2014

Worst place to work

Recommend
Business Outlook

Pros

None. I wish I could put zero stars. You get paid peanuts. The average salesperson makes less than $40k. You have a call list of 200-300 people that you're actually approved to call and you're expected to make 90 calls a day. If you don't hit your call numbers, you will be fired, regardless of how much money you are bringing in. The managers look terrible. They are all in their mid 20's yet balding, overweight from all the stress, and drink almost every night. They come in hungover and tell stories of how much they drank, and then they openly pop adderall and fuel up on caffeine to get through the day. Hours are 8-6, and they will occasionally roll out 3 week stretches where you need to stay til 7. They encourage coming in on Saturday rather then enjoying your free time. PLEASE, do not but into the publicity videos and fake reviews they post. A casual dress code does not make up for low pay and long hours. The office is filled with distractions to keep your mind off of the pay/hours/goals.

Cons

Micro managed. People try to get you passionate about selling coupons. Worst of all, most businesses get absolutely screwed over. There were businesses that we worked so hard to convince a partnership with, and some of them went out of business because of a huge customer flood and a terrible revenue split. When this happened, management would simply say, 'Oh well whatever, it happens". Goals change weekly. People constantly quit. I had a team of 16 people and 15 people talked daily about quitting. The only one that didn't had recently gotten married and had 2 kids to support so he was trapped.

Viewing 52 - 54 of 4,352 Reviews

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