Groupon reviews

2.9

43% would recommend to a friend

(4,354 total reviews)
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Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 26, 2019
Recommend
Business Outlook

Pros

-Excellent work life balance: work from home every other week, occasional Friday leave early, unlimited time off (most people take off 25-35 days per year), not expected to bring work home. -High pay: If you hit your numbers and take advantage of the additional sales competitions/incentives/pilots, you could make upwards of six figures for the year. -People: Overall working with engaged, excited and driven people that come from unique backgrounds/experience. Regular team outings and easy to make lifelong friends at this company. -Company does a good job of promoting healthy conversations with managers about career development/growth and always does engagement surveys and is constantly trying to improve (though if they are actually improving can sometimes be questionable). -Company does care about their employees: fun activities around the office such as Tiffany Haddish visiting for Groupon's 10 year, summer/holiday parties, Groupon Week, promoting volunteer days, catered lunches, etc. -In general a cool brand/product to work for, very well known if moving to a new position outside of Groupon where most are familiar with the name.

Cons

-Like any sales position, a lot of communication can be very unclear and misleading where they bounce from project to project and quickly give up on ones they start. -Favoritism across reps - many managers will pick their favorite reps and help them get promoted quickly but not help others. If you are well liked, it is easy to succeed, and if you are not well liked, you might be lightly pushed out the door. Many Sales Managers can be pretty cliquey and talk about sales reps behind their backs to other members on their team or in the department which doesn't always promote a healthy culture. -Questionable integrity: Multiple issues with sales reps not getting paid the correct amount and no upper management catching it. Sales reps will sometimes have to go the extra mile to itemize everything they should be getting paid for which seems unsettling. Most do not trust the commission tracking but there's no clear way of knowing if you are paid correct or not. -Cross department communication issues - like any large company can be frustrating to work with other departments who have different priorities/deadlines, but more frustrating when in sales and a lot of your paycheck can rely on other departments.

2.0
Mar 11, 2019
Recommend
Business Outlook

Pros

Work Life Balance is good, my immediate manager gives me room to do what I need to do. Some of the technical problems are interesting challenges, when we have time to work on them.

Cons

The CTO has created a toxic environment where everyone is afraid for their job, and no disagreement with him is allowed without fear of repercussions. Cost cutting has led teams to only be able to keep the lights on, with no time for actually improving the software. Layoffs are being done with a goal of creating attrition due to uncertainty, instead of doing them and then moving forward. People as a result are unable to focus on their work and create momentum. The hiring bar is being lowered in India in order to meet the demand of layoffs in California.

1.0
Nov 26, 2018

Failing Company failing its people

Anonymous employee
Recommend
Business Outlook

Pros

Truly a millennial organization. Free Soda, coffee. Work areas are great including breakout rooms, etc.

Cons

All in all, just a bunch of Neanderthals. This organization is rooted with perception and whats on the surface. If you are not able to be part of a clique, then, you must find a job outside the organization. I am part of the global service department that has outsourced over 60% to vendors who cannot do their jobs, no matter how many times you remind them to correct their mistakes. If you are hip and speak from idiocy then you will survive. Try to find one person who is genuine. You may be able to do so with one hand. The leaders don't work from the office. They fly all over town and sometimes the world. They do not spend 5 min in a team meeting encouraging their staff. But they do well behind closed doors and apparently "working from home". Promotions go to those who are dishonest, unfair and racially bias. The smart workers are those who daly behind and become part of the clique. Join if you must, only to be shot down if you don't impress the leader of this rat race. From a business standpoint, Groupon has not come out with anything innovative in the last few years. The Goods team price products 2 times more than the market and even though internal systems allows for employee feedback, no one really bothers to check and rectify this. everyone's sentiments were hurt when Groupon didn't win the Best place to work for 2018 which triggered a series of internal engagements only to come out as superficial. HR might as well be non existent. Just horrible. No exit interviews done.

Viewing 121 - 123 of 4,354 Reviews

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