Groupon reviews

2.9

43% would recommend to a friend

(4,354 total reviews)
avatar

Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jul 27, 2014
Recommend
Business Outlook

Pros

-NONE. Crazy but true.

Cons

Things change by the second, mainly because the 25 year old 'Head of Sales" does not have a clue about business or people. Your threatened on a daily basis regarding your leads that come in from the company website, have a bad day or week, they get turned off. If your at 100% of your goal at the end of the month you make 0...yes Zero. The plan is designed that you don't start making money until you exceed 100%, getting to 100% is almost impossible except for reps that have been there forever. Furthermore, the product is terrible. Breadcrumb Pos (PRO) is an app, its not a POS system. It offers restaurants no features and lacks ALL reliability and stability that you would want in a POS system. Its a cloud based system that runs on the internet, if the internet goes down the restaurant/bar is dead. Good system. The system also experiences outages at least 2 times per month which causes major losses for merchants. Do yourself a favor and stay away from Breadcrumb.

2.0
Jul 25, 2014
Recommend
Business Outlook

Pros

- Lax dress code - Truly amazing coworkers that become life-long friends - Can go to the gym at lunch

Cons

- Don't care about developing sales employees professionally: the only thing that matters is what you did for them that week or even that day. The future is not something they think about, because most people leave within months of hitting the cold-calling sales floor. - Activity goals that get in the way of closing contracts and making the company money. They also leave employees exhausted which affects our personal lives. Oh, and they change almost weekly - no consistency or time to adapt. - No safe place to go with questions - my HR "partner" went behind my back to tell my boss I was reaching out to her for simple clarification questions, not even with an actual problem. My manager yelled at me and told me that I should really only come to him with questions - Extra-curricular activities that benefit the company actually discouraged if it does nothing for sales. - Getting promoted in sales used to take a quarter and now it takes a year which helps save Groupon a couple thousand per rep in salaries - Stay late policies that make you feel like you're in Kindergarten time out, instead of policies that incentivize you to use your time efficiently for a reward - Ultimately, it doesn't matter how well-connected you are or all the things you've contributed - a subjective clause in the code of conduct can be your undoing

1.0
Jun 3, 2014

Account Manager

Recommend
Business Outlook

Pros

The people you work with are fun and just as miserable as you are!

Cons

Management is a joke. I worked there for over 2 1/2 years and in that time we went through 13 department heads. The first 2 years goals and bonuses changed every month. Recently they changed the compensation to where you would get a bonus every 3 months completely at manager discretion. If your manager doesn't like you then you will get nothing. The person that implemented that structure quit after 2 months. All of the managers were promoted internally based off nothing more than drinking the coolaid or hooking up with upper management. None of them have ever managed before and only micromanage. The workload is non stop and once a team loses someone they just expect you to take it on. This company has flat lined. Do yourself a favor and don't apply.

Viewing 151 - 153 of 4,354 Reviews

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