Groupon reviews

2.9

43% would recommend to a friend

(4,354 total reviews)
avatar

Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Oct 22, 2012
Recommend
Business Outlook

Pros

- very relaxed dress code - very relaxed friendly atmosphere - very young employees - entrepreneurial attitude where the employees who have been there since the start of Groupon can freely expressed their ideas and implement them - decent office in a decent location - ideal for a first time job

Cons

- true chaos... through and through - poor pay and benefits package - poor working environment (missing/defective essential equipment and materials) - very unprofessional and immature working environment - have heard and seen things that would have got all the persons involved fired on the spot if that would have happened in a normal, serious and responsible company - very inexperienced workforce, very junior especially the middle "management" (no management experience, let alone managerial skills) - ever changing strategy, systems, organization, reporting line, area of responsibilities, targets, commission structure, incentive plans (not necessarily in line with the new targets set) - very confusing environment, back-stabbing, not transparent, no clear communication (laid off a lot of employees) - really bad reputation on the market - struggling to employ/retain talents, high staff turnover; inability to build business relationship with new or existing vendors, inability to partner with desirable, well established businesses - too short-term target oriented, can't see the bigger picture, no vision of long-term sustainability/profitability

2.0
Jan 18, 2012
Recommend
Business Outlook

Pros

-everyone is talking about groupon right now and if you want to experience ecommerce this is probably a very good place to be in -opportunity to learn different things if you are willing to gain experience -good international exposure -could be a fun workplace

Cons

-salary and benefits are not so great -high turnover rate -overtime/work weed ends and PH -management does not really seem to know which direction to take

1.0
Dec 2, 2011
Recommend
Business Outlook

Pros

-entrepreneurial environment -somewhat laid back work atmosphere (in this sense I do not mean the job, just that you can dress as you wish)

Cons

It is understandable how a company such as this has to make changes. It grew incredibly fast and didn't know what to do with itself. However they need to take a look and see how miserable their employees are, especially within the sales staff, and maybe readjust some of these changes. Our commission has been cut drastically and our goals are unrealistic. Groupon has become this constant "more! more! more!" monster. We no longer consult businesses but call them and tell them what features they have to run. If they don't want to do it, we move on, and yet go crawling back to that same business a few weeks later when we've exhausted the others to try and force them into a similar deal they rejected before. Groupon needs to get back to the way it was and actually be there to help a business grow not put them out of business. Being at the company for over a year and a half I've seen it become increasingly greedy. As sales reps we now have to squeeze every penny out of merchants we work with and get paid half the commission to do so.

Viewing 163 - 165 of 4,354 Reviews

Glassdoor has 5,035 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.