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      Groupon

      Engaged Employer

      Groupon reviews

      2.9

      43% would recommend to a friend

      (4,355 total reviews)
      avatar

      Dusan Senkypl

      45% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Groupon has an employee rating of 2.9 out of 5 stars, based on 4,355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Sep 15, 2017

      Do not do this (read again and again...)

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Some good people to work with ...

      Cons

      The international business (non-US) is literally going down the drain. Staff is leaving left, right and centre and they aren’t hiring. That means resources are short and satff who stay are getting all there work and they then leave because of this as well. Global top management knows this, acknowledges this and do nothing, I have asked top leaders (VPs, SVPs) this question twice in a year and they are cold but frank. International (non-US) management is running like headless chicken trying to find a magic solution to prop the business up and in the process bullying people below them as top management has no clue what to do to prop non-US business. Stay away if the role is to support non-US business. That said I am working here for 2+ years and year-1 was great and year-2 is a disaster, and gets worse every day. Management do not encourage people to even think about growing in the org after a while and HR gets upset when you apply for internal position as they have to backfill you. Mgt. say they dont want you to work weekend and evenings but keep on giving you more, as people leave and it never ends even after a year after people leave. They do say though they are not happy that you don’t want to take on more work but if confronted that you already are working most weekends and evenings, clarifies that they have no budget to backfill. A real sad state of affairs.

      avatar
      Groupon Response
      8y
      Thanks for your review and the chance for us to respond to you. As you know we have taken steps in the last year to streamline and simplify the International business. As a young and dynamic business these steps were necessary to develop a strong and robust footprint in International. The steps we took were not easy but we are now in a great place to build the business in our key markets. A part of this will be staff and leadership development, and we are running a number of key training courses in all of our markets. We’ve recently rolled out Anytime Check-ins which encourage employees to regularly meet with their managers in order to establish goals and accountability. Earlier this year, we launched our leadership training programme for all of EMEA, which provides training, support, and benchmarks for managers. We would also ask you to take some time to talk to your manager about your hours (or reach out to HR), as we want all our staff to have a healthy work life balance. We thank you for your feedback and service to Groupon, we will take on board as we work with our teams to continue to grow the business.
      5.0
      Sep 11, 2017

      Overall Great Workplace

      Customer resolution specialist
      Recommend
      Business Outlook

      Pros

      Groupon is easily the most unique and interesting office to work at and has some of the best employees and managers I've encountered in my professional work life. They easily recognize hard work and skills and quickly reward good performance with new job opportunities and skills. I gained a great deal of experience, confidence and professionalism in my years in this fun, quirky company.

      Cons

      My job was removed with no notice and most likely given to outsourced employees overseas. I was in great standing and frequently recognized by my own and other departments for my work and skills and was completely blindsided by their decision to lay off 130 employees in one go regardless of status. It shows that Groupon is above all a business and I'd advise anyone working there to be careful about planning to be there long term.

      4.0
      Aug 3, 2017

      Nice place to work

      Senior software engineer
      Recommend
      Business Outlook

      Pros

      Great work-life balance, nice location (Seattle), great people. A lot of opportunity to learn new stuff and grow. The new CEO is very good. Rich has a plan and he's executing it properly.

      Cons

      No 401k match, swinging stocks. Sometimes bureaucracy becomes intolerable.

      Viewing 190 - 192 of 4,355 Reviews
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