Groupon reviews

Lack of transparency into methodology of how targets are set. When large changes occur there is often a bottle neck in finance/commissions to finish career progression and compensation plans for reps, which causes a large amount of unrest.

As of today June 2nd Groupon just split up the entire sales force into two divisions. The first division are sales reps who exclusively call on news business, and only receive commission on total gross profit for the first 30 days of a deals life(Groupon keeps 100% after the 30 days) Once the 30 days are up, no more commission. Granted these are Coupons, so these deals are not going to net a lot of Gross profit in only 30 days. The real profit comes when the deal stays live on the website and gains traction. Their pay is still $32,000. What is really interesting is what they did with the other half of sales reps who have invested just as much time as the other half into starting a sales career for themselves. Based on absolutely no previous performance or sales numbers, Groupon has pigeonholed these reps into account managers who do not have the opportunity to go after new merchants, receive an extremely low commission split and their main duty is to work on deals that were previously just closed by the other half of sales reps that I just explained. Why would a merchant want to work with another sales rep after they just closed a deal a few days ago? On June 1st Our SVP emailed the whole company with a short email stating that our department had to meet about drastic changes within the company. The next morning they told us about the split between the sales floor. The mood in the office today was depressing to say the least because everyone was killing themselves on a daily basis to hit extreme Daily, Monthly, and Quarterly goals only to have their entire books of business wiped clean and taken by Groupon so they can hit their projected numbers for their next Annual reports release. If you just graduated college and are struggling to find a job I understand if you apply to Groupon, because it’s a starting point. But realize there will be drastic changes every 6-8 months and they pay is extremely low. I'm assuming most of you can guess which of the two I was assigned too today.