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      Groupon

      Engaged Employer

      Groupon reviews

      2.8

      41% would recommend to a friend

      (4,355 total reviews)
      avatar

      Dusan Senkypl

      44% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Groupon has an employee rating of 2.8 out of 5 stars, based on 4,355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Nov 14, 2014

      Don't walk, Run

      Inside sales representative
      Recommend
      Business Outlook

      Pros

      The culture is, at times, fun. And you will meet fun people. If you're looking to be a career frat/sorority, it can be entertaining, but not sustainable.

      Cons

      They'll lure you with a fun environment, then suck your soul dry. You will be mandated to work 12 hour days (regardless of the effectiveness). You will be trained to sell, but they will not invest any further in your career development. The metrics that sales people are held to are often mis-aligned, and as soon as you grow accustomed to them--they'll change. Toxic sales environment. When I left Groupon, there were 19 salespeople on my team. Now, 4 months later, only 4 of those people are still employed at Groupon. We gather to celebrate each time a new one quits. If you take a sales job hoping that it will turn into a Marketing Career....you are being mislead, along with 30%+ of your colleagues.

      2.0
      Oct 7, 2014

      Horrible mismanagement, difficult product to sell, lack of flexibility

      Inside account representative
      Recommend
      Business Outlook

      Pros

      -Young work environment with some smart colleagues -Good training programs - learning to sell in a consultative way -A few fun company events throughout the year

      Cons

      -Complete lack of empathy on sales reps from upper management - for example, the CEO has requested multiple times to have sales teams sit in his desk to increase the "pressure cooker"/boiler room effect, causing undue stress on sales teams. -Fear based environment - fear of not hitting your "number", everyday, fear of repercussions for this and of course, fear of ultimately losing one's job (even for strong performers, which I was). This fear certainly harmed productivity. -Product is very difficult to sell (hurts a lot of businesses - why they would ever do Groupon I don't know) and lack of flexibility from management for these constraints to work through challenging situations -Transactional sale more than long-term sell (always focused on short term) -Call center mentality with unrealistic daily expectations and emphasis on daily activity - talk time, dials, etc.

      1.0
      Sep 6, 2014

      Major Cultural/Organizational challenges

      Sales director
      Recommend
      Business Outlook

      Pros

      Cool office space and interesting consumer space.

      Cons

      Cut throat environment in sales department. Zero investment on long term in employees. I had to fire three people in my first month on the job as a director.

      Viewing 238 - 240 of 4,355 Reviews
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      Glassdoor has 5,037 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.