Groupon reviews

2.8

41% would recommend to a friend

(4,354 total reviews)
avatar

Dusan Senkypl

44% approve of CEO

37% positive business outlook

Groupon has an employee rating of 2.8 out of 5 stars, based on 4,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jan 23, 2013

unorganized and ever changing

Anonymous employee
Recommend
Business Outlook

Pros

Work culture is great. Office is in a great location and has great amenities. In the beginning it was a very exciting place to be and I very much enjoyed my time, never woke up dreading coming into the office once.

Cons

I have had 4 different managers and 3 different DSMs in 8months so nothing and no one is consistent. There is no one to go to bat for you if those who are supposed to keep getting fired or quit. Salary for my position is all over the place. Some are making close to nothing and some are making 10k more for doing the same exact workload.

1.0
Jan 16, 2013
Recommend
Business Outlook

Pros

High tech Overall concept of Groupon is great for merchants and customers Salary good

Cons

Young managers who only are managers because they started here and they grew and needed managers Comp plan has changed 5 times in the 6 months I have been here. Thus making very difficult to reach goals (aka make commission) This is an inside sales job. They give you a list to work off of. The only outside aspect is you can go visit your leads but they want you to close over the phone (dial for dollars) Other people that started with me have already quit or been let go (after 6 months).

2.0
Nov 3, 2012

In a word: purgatory

Anonymous employee
Recommend
Business Outlook

Pros

-Young, entrepreneurial atmosphere -International environment -Good first 'professional' springboard

Cons

-Management indeed care about being the 'fastest growing company in the world', but perhaps they should consider quality as well - actually offering good deals, perhaps treating employees like human beings -Band-aid solutions aplenty - giving workers a choice of three cereals doesn't heal all the back stabbing/suddenly vacant desks/ineffective communication paths -KPIs - you can't have quality and quantity, at least not the way the powers that be want it. And having dashboards splashed across office walls, pitting each team member's stats against each other for all to see doesn't achieve squat -Recaps at end of week drinks often feel like a misrepresentation (we're profitable - really?) -Management are unfortunately more often than not painfully unqualified/lack the skills to guide/mentor/drive -Incredibly unprofessional manner of hiring and firing, whether sales reps being let go for failing to hit targets (apparently commission structure changes daily without notice) or someone's unqualified, inexperienced girlfriend/partner breezing in as a team leader etc

Viewing 256 - 258 of 4,354 Reviews

Glassdoor has 5,036 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.