HCLTech Operations Manager reviews

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(22 total reviews)
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C. Vijayakumar

Not enough data to show CEO approval

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22 reviews
4.0
Feb 26, 2021

Stable company

Recommend
Business Outlook

Pros

Stability and learning. It is a company which will provide you lot of opportunities to grow and learn

Cons

A bit less salary as compared to market standard

1.0
Jun 17, 2019

stay away

Recommend
Business Outlook

Pros

Amazing benefits Able to negotiate a high salary because the recruiters are clueless Lateral opportunities are present however your local manager will never approve , I suppose you can fight it .

Cons

A few months after a company uses HCL, they switch from that wonderful , veteran staffed service desk they brag about in North Carolina to a cluster of offshore call centers who manage multiple clients. The support is clueless, user satisfaction drops and management decides it's the staffs duty to pick up this slack. Senior Management is very condescening to staff if you're not an H1-B . You're blatantly put in an abrasive role with your client nitpicking every single billable line item to squeeze them for every cent possible despite abysmal service.

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