HCLTech IT Desktop Support Analyst reviews

3.0

100% would recommend to a friend

(42 total reviews)
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C. Vijayakumar

Not enough data to show CEO approval

Desktop Support/IT Analyst employees have rated HCLTech with 3.0 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Desktop Support/IT Analyst professionals have an average working experience there. HCLTech is rated 22% below average by Desktop Support/IT Analyst professionals compared to other employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

42 reviews
3.0
Sep 26, 2023
Recommend
Business Outlook

Pros

good to learn new technologies, Work-life balance

Cons

1. Pay and bonus is very low in the current market 2. Increment is 1-2% on a yearly basis.

1.0
Feb 28, 2023
Recommend
Business Outlook

Pros

Absolutely none. If you NEED money, that is the ONLY pro. Management is not good/helpful/insightful/supportive. Mgmt sees YOU as someone to step on for them to move up. Leave at the first chance you get because there's no real growth here. This is a springboard position and that's it.

Cons

3/10 benefits. They switch up your benefit plans without notice. I had to pay an extra $300 because my plan was changed between my first appointment and 2nd. No email notice of any kind. Completely inexcusable website/portals for a company that is worth $12B+ Management doesn't seem to like to help if you're not Indian. They leave you out to dry and then reprimand you when you receive 0 training of any kind to work when working in a new environment. I've had a racist comment made at me because my MANAGER thought I was white, when I am not. One of the SVP bragged about record profits during a meeting, but 0 kind of compensation was passed down to the people actually doing the work. Just a "hey we're not doing layoffs at least!" They're just continuing to underpay and pocket the difference. VASTLY underpay you / lowball like no other. They try to use their contract companies benefits as their own. They tried to say because Facebook had free food, you should be able to work for 10K+ under market value for the role. They use & abuse entry level/ Fresh college grads. There is no real upward mobility regardless of your work ethic. Mgmt will also try to take any and all credit you do. Because that credit is shown during leadership meetings, and regular workers are not involved in those, but when "Good job team, kudos" emails go out. Your team that did all the work is never mentioned, only your manager who didn't do anything at all with the project because he had no idea how to do the work. They just like to be buttered up and then maybe they'll consider you for a promotion or maybe a $1 raise. I mentioned record profits and I was told theres no funds for a raise :) Mgmt is also pretty incompetent about pretty much everything other than "making a report". Any kind of question is usually met with "contact HR" They provide 0 support to help you grow within because they know they don't need you. Management threatens to replace at the 1st sight of struggles, instead of offering to help and help you grow into a better team member. But they just berate you because their culture is just that. Their words of encouragement are "get better or I'll have to look for someone else" Thats verbatim. My manager in a meeting once told half the team that he wouldn't have hired them(Even tho his own technical skill was below average, he just knew excel) So team morale is clearly never a factor since they think they can just berate you into doing work, while underpaying you of course. Bottom of the barrel company and they know it. Stay away from this company at all costs, its not worth it.

2.0
Feb 28, 2023

Poor HR

Recommend
Business Outlook

Pros

Ability to work and be responsible for larger environments

Cons

Poor HR difficult to get in contact with HR for anything No structure no upward mobility Working for MSP was not positive experience HR Was the worst ever experienced

Viewing 13 - 15 of 42 Reviews

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