Hilton reviews

3.9

74% would recommend to a friend

(11,528 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Sep 29, 2025

Great Company

Anonymous employee
Recommend
Business Outlook

Pros

Great People and Good overall work ethic

Cons

Time crunched deadlines, a little stressful

5.0
Sep 28, 2025
Recommend
Business Outlook

Pros

Strong Loyalty / Rewards Program The Hilton Honors program offers good perks (e.g. complimentary breakfast, room upgrades, free nights) once you reach Gold or Diamond status. Glassdoor +3 NerdWallet +3 Loyalty Lobby +3 Frequently running promotions, which allow you to earn more points or take advantage of discounts

Cons

High Cost in Certain Locations / Premium Properties Luxury Hilton or high-demand city properties can be expensive — sometimes the cost doesn’t always match the expectations or extra amenities. Trustpilot +2 Loyalty Lobby +2 Sometimes the value of loyalty-points stays or upgrades is inconsistent.

Viewing 367 - 369 of 11,528 Reviews

Glassdoor has 13,632 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.