Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (179) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 464 reviews)); "culture is great and they do invest in all their employees" ((in 345 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 267 reviews)); "Great team member travel program" ((in 197 reviews)); "Work Life Balance is great" ((in 192 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 554 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 165 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

São Paulo , Rio de Janeiro , Porto Alegre , Belo Horizonte , Salvador , Belém , São José do Rio Preto , Itaquaquecetuba , Guarulhos , Brasília , Brasileira

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,532 total reviews)

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Aug 22, 2025

Very Good Place to work

Revenue analyst

Recommend

Business Outlook

Pros

Learning, perks, location, flexibility and timings

Cons

Salary, Management, Team, Work life balance

3.0

Aug 21, 2025

F&B attendant

Banquet server

Recommend

Business Outlook

Pros

Fun environment, great manager and have many training course.

Cons

not great pay, late working

3.0

Aug 19, 2025

Great benefits if you’re cut out for it

Front desk receptionist

Recommend

Business Outlook

Pros

Great benefits Busy environment Meet lots of people

Cons

Unstructured work environment Managers of many departments often blame the front desk for their lack of communication

Viewing 427 - 429 of 11,532 Reviews

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Very Good Place to work

F&B attendant

Great benefits if you’re cut out for it

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