Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Feb 25, 2022

Horrible training

Recommend
Business Outlook

Pros

Remedial training was offered to a brand spanking new agent Pleasant co-workers

Cons

Training was done in a noisy office setting Party hotel on weekends Difficult guests ONQ system was very glitchy

4.0
Jan 20, 2022

Good work

Anonymous employee
Recommend
Business Outlook

Pros

Decent pay, fun coworkers, great starting job

Cons

Upwards mobility red tape, difficult to show higher ups progress

4.0
Jun 24, 2021

Amazing company

Recommend
Business Outlook

Pros

benefits, culture, genuine care for one another

Cons

my boss made my life terrible and her boss was aware. holding people accountable for respect should come from all levels.

Viewing 7 - 9 of 11,509 Reviews

Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.