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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,530 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Reviews by job title

      12K reviews
      4.0
      Apr 5, 2013

      Grew through the growing pains!

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great coworkers and excellent clientele.

      Cons

      Inexperience as it was a new enterprise with penny-pinching at the upper level.

      5.0
      Apr 3, 2013

      Excellent Company

      Night auditor
      Recommend
      Business Outlook

      Pros

      Decent benefits package and phenomenal training, especially for those on the career path in the hospitality industry.

      Cons

      Some corporate policies are self-defeating and harm the income potential of certain hotels in the long run.

      4.0
      Apr 1, 2013

      Great overall company, but localized management is very corrupt

      Guest services manager
      Recommend
      Business Outlook

      Pros

      Great benefits, very reputable brand, solid customer base, good property management system and helpful IT support staff, hotels are in very busy locations

      Cons

      Many overseas locations (my example being in China) are run completely by locals, from upper management all the way down. There needs to be better monitoring of these locations by the regional headquarters, as most of the Chinese management do not follow proper procedures or protocols of Hilton Worldwide.

      Viewing 11146 - 11148 of 11,530 Reviews
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      Glassdoor has 13,634 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.