Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1079 reviews)); "Great people and love the workflow" ((in 479 reviews)); "Great culture and working ace" ((in 347 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 252 reviews)); "Great work life balance and ability to create own projects" ((in 196 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 546 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 167 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

São Paulo , Rio de Janeiro , Porto Alegre , Belo Horizonte , Salvador , Belém , São José do Rio Preto , Itaquaquecetuba , Guarulhos , Brasília , Brasileira

Hilton reviews

3.9

74% would recommend to a friend

(11,530 total reviews)

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,530 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

12K reviews

2.0

Mar 23, 2013

Poor management, low pay.

Food and beverage

Recommend

Business Outlook

Pros

- Looks good on your CV

Cons

- Lazy and imcompetent managers (up to head of department level). - HR promotes suck ups who have ticked boxes rather than experienced and capable staff. - Long shifts, poor work/life balance - Low pay and tips that dont find their way to your payslip. - Management do not care about their staff, only the numbers and are very lazy. - Management cant seem to write a rota more than one day in advance (is available on Thursday, starts the next day) which makes planning the rest of your life next to impossible.

4.0

Mar 21, 2013

server

Anonymous employee

Recommend

Business Outlook

Pros

Light hours, efficient work environment, and everyone is friendly.

Cons

At this moment, I have nothing bad to say.

3.0

Mar 20, 2013

you can grow with the company if you're willing to travel.

Front office supervisor

Recommend

Business Outlook

Pros

you can grow with the company if you're willing to travel.

Cons

long hours and inconsistant schedule

Viewing 11152 - 11154 of 11,530 Reviews

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Jobs at Hilton

SUPERVISORA DE ANDARES - Boa Viagem

Rio de Janeiro, Rio de Janeiro

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AGENTE DE RESERVAS JR

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STEWARD-LAVADOR DE PRATOS

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Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Poor management, low pay.

server

you can grow with the company if you're willing to travel.

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