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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,531 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Reviews by job title

      12K reviews
      5.0
      Mar 24, 2014

      Great group of people.

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Hilton has a very professional work environment. The employees are respectful to each other and very customer service oriented. There are numerous incentive programs to encourage customer service.

      Cons

      There is little chance for advancement while remaining in Waco. If you do want to advance more than likely you will have to relocate to another property managed by Texas Western Hospitality.

      4.0
      Mar 23, 2014

      Great place to gain experience

      Food and beverage operative
      Recommend
      Business Outlook

      Pros

      Well known brand, great for experience, good benefits, recognition of individual achievements and opportunities to develop in the industry. Good work life balance. Hilton University is great to learn about core values, way of doing business and to develop skills that are required for growth.

      Cons

      Low salary, very demanding guests, lot of pressure on staff to provide the best service possible and to give customers the best experience. Need to have the ability to not take complaints personally during times when the pressure is high on the employees.

      3.0
      Mar 22, 2014

      It was a learning experience

      Commis chef
      Recommend
      Business Outlook

      Pros

      Was able to visit and work at other Hilton hotel.

      Cons

      More incentives can be put in place for employees.

      Viewing 11191 - 11193 of 11,531 Reviews
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      ReviewsHilton reviews

      Glassdoor has 13,637 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.