Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 460 reviews)); "Awesome culture and great people to work with" ((in 340 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 260 reviews)); "Great work life balance and ability to create own projects" ((in 194 reviews)); "Great team members." ((in 183 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 540 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 365 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

São Paulo , Rio de Janeiro , Porto Alegre , Belo Horizonte , Salvador , Belém , São José do Rio Preto , Itaquaquecetuba , Guarulhos , Brasília , Brasileira

Hilton reviews

3.9

74% would recommend to a friend

(11,529 total reviews)

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,529 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

12K reviews

3.0

Jan 8, 2014

Okay, but plenty of room for improvement

Anonymous employee

Recommend

Business Outlook

Pros

Company has Great Travel Discount Program.

Cons

Have to work holidays and weekends. It is difficult to maintain work/life balance.

3.0

Jan 8, 2014

You never know who you'll talk to next.

Guest service representative

Recommend

Business Outlook

Pros

Work is relatively easy, and the people you work with are great. Lots of free time to do what you like on a computer, great occupation for someone going to school.

Cons

Poor management. Awful customers. Rarely is anyone truly backed for the decisions they make on the spot when it comes to a tough customer, even if dealt with by-the-book. There is always someone saying,"Well, you should've told them..."

4.0

Jan 7, 2014

Hilton is a big company, good standards

Assistant director of housekeeping

Recommend

Business Outlook

Pros

Lots of upward mobility, many different locations worldwide. You will definitely learn the hotel business working for Hilton and can go anywhere with that experience.

Cons

Long hours are expected, not much time off. That is the price that you pay for the experience that you get working there.

Viewing 11236 - 11238 of 11,529 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Four Seasons

4.0★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

Fairmont Hotels & Resorts

3.6★Compensation & Benefits

Jobs at Hilton

SUPERVISORA DE ANDARES - Boa Viagem

Rio de Janeiro, Rio de Janeiro

View job

AGENTE DE RESERVAS JR

Rio de Janeiro, Rio de Janeiro

View job

STEWARD-LAVADOR DE PRATOS

Rio de Janeiro, Rio de Janeiro

View job

Analista de Recursos humanos

Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Okay, but plenty of room for improvement

You never know who you'll talk to next.

Hilton is a big company, good standards

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs

Company ratings over time