Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 471 reviews)); "culture is great and they do invest in all their employees" ((in 336 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 267 reviews)); "Great travel benefits and PTO." ((in 186 reviews)); "Great team member travel program." ((in 183 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 550 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 534 reviews)); "Long hours and underinvestment in some properties" ((in 433 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 368 reviews)); "Managers were bad at communicating with each other and satff." ((in 159 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

São Paulo , Rio de Janeiro , Porto Alegre , Belo Horizonte , Salvador , Belém , São José do Rio Preto , Itaquaquecetuba , Guarulhos , Brasília , Brasileira

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,528 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Sep 28, 2013

It's only okay

Gift shop attendant

Recommend

Business Outlook

Pros

Team member travel program is decent (as long as what you are looking for is available), pay is pretty good; as a gift shop attendant I started at $9.00/hr and now I make almost $10/hr. Friendly managers.

Cons

Weekend scheduling (at least in my department) is a joke. Only one person working the gift shop for the whole day on any given Saturday or Sunday. Makes for a super long, boring, and challenging shift if it is a busy day. Also, have tried numerous times to advance and have been passed over for someone less qualified. I'm at the point of giving up any hope of starting a decent career with this company.

4.0

Sep 25, 2013

Fun!

Recreational attendant

Recommend

Business Outlook

Pros

Great environment, treated with respect, opportunity for growth!

Cons

Sometimes scheduling was not what you always preferred

5.0

Sep 25, 2013

It was truly a great experience working at the Hilton Downtown StL..

Housekeeper

Recommend

Business Outlook

Pros

They have Five star service,I would say the pay of rate was reasonable,they have benifits and also u can excel to diffenent oppurtunities within the company...

Cons

I truly can't think of any..

Viewing 11269 - 11271 of 11,528 Reviews

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It's only okay

Fun!

It was truly a great experience working at the Hilton Downtown StL..

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