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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      75% would recommend to a friend

      (11,510 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      3.0
      Mar 19, 2010

      Low salaries, long hours of work if necessary. They treat housekeeping staff especially poorly like slaves.

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Flexible hours, which suits my academic studies. Hilton hires employees from various ethnic backgrounds. Hilton staff rate available for employees in Hilton hotels all over the world.

      Cons

      Low salaries, long hours of work if necessary. They treat housekeeping staff especially poorly, which resembles to modern day slavery. They do not give financial incentives to the majority of employees when hotel makes profit above target. Too much company politics, not always the people promoted who deserves.

      1.0
      Mar 11, 2010

      There are better places to work

      Revenue analyst
      Recommend
      Business Outlook

      Pros

      Regular work hours and an almost regular paycheck depending on department. My department also offered some scheduling flexibility. Everything is extremely non-personal and corporate structured, as long as everyone is playing by the rules, human resources related items are fair and reasonable. Please notify HR as soon as your manager oversteps his/her bounds, it can happen.

      Cons

      I've never been so degraded by management. I think I only heard 1 compliment from my employer while I was there. The corporate culture is back stabbing. It is common for people to steal your ideas/projects. And this is my "separation from employment" experience: I showed up for work and my boss said "due to your insubordination, we're letting you go". I've never been told that I am insubordinate nor was there anything mentioned during my employment. Two days prior to this meeting, my boss asked me to hand in my resignation letter as she knew I was leaving in a few months. When I got down to the HR department (yes, it's in a separate part of town), they said "please sign your resignation papers". Excuse me? I thought I was fired to day and quitting in 3 months. Well, apparently, any time after you hand in a resignation they can terminate your employment. So, my boss tricked me into quitting. This is not an infrequent case. I have heard it a dozen times from co-workers, but I never thought it was real.

      Viewing 11419 - 11421 of 11,510 Reviews
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      Glassdoor has 13,610 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.