Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Sep 3, 2009

Not a lot of upward movement

Anonymous employee
Recommend
Business Outlook

Pros

It is easy to work in a variety of departments to ensure that you will get hours. Also, the team member travel program is awesome

Cons

At our specific location, they had a policy of hiring outside cadidates oer qualified internal candidates. Also, the hotel industry as a whole can be very seasonal.

4.0
Aug 13, 2009

Great place to work

Anonymous employee
Recommend
Business Outlook

Pros

Flextime schedules, great work-life balance, and recognition of individual achievements are the best factors about working at Hilton. The work is interesting, and innovation and new ideas are generally considered (if not always approved).

Cons

Lots of confusion in the reorg; new roles are not clearly defined. The culture will most certainly change, and it's uncertain how the organization will look six months from now.

3.0
Aug 9, 2009
Recommend
Business Outlook

Pros

Flexible hours 7-11 3-11 11-7. Driving is not that bad because you are paid a base hourly rate and have the opportunity to receive tips from people picked up at the airport. I wish the guest would know that we specifically go their to pick them up. How about dropping a dollar or something. A taxi ride would have cost you atleast $50.

Cons

Working in a hotel lets you see the ugly of people. Guest that stay are usually very condascending, rude, arrogant, and unforgiving.

Viewing 11470 - 11472 of 11,509 Reviews

Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.