Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1079 reviews)); "Great people and love the workflow" ((in 463 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 247 reviews)); "Great work life balance and ability to create own projects" ((in 194 reviews)); "Great team member travel program." ((in 193 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 560 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 535 reviews)); "Long hours and underinvestment in some properties" ((in 427 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 369 reviews)); "Managers were bad at communicating with each other and satff." ((in 160 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Rio de Janeiro , São Paulo , Porto Alegre

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Aug 29, 2008

Hilton - "The first step on the ladder of Hospitality"

Credit manager

Recommend

Business Outlook

Pros

good staff benefits - including european staff accommodation rates, training oportunities, reward schemes.

Cons

USA staff accommodation never available, poor pay below senior management level, additional duties/postions with no extra pay

5.0

Aug 24, 2008

Hiltion, A great place to to work

Programme analyst

Recommend

Business Outlook

Pros

The Memphis corporate office has a comfortable, casual workplace that makes you happy to come to work in the morning. When your life requires you to be elsewhere, the work schedule can be flexible as long as you work something out with your manager. The benefits are good ranging from your typical 401(k) plan and a solid medical program to discounts on hotel rooms and hotel furnishings.

Cons

Office politics can be a drag but I suppose that will be an issue wherever you go. I also assume this will vary from place to place you work within Hilton. Hilton is not an IT company, and the IT department does not run as such. If you are used to and prefer structure and standards, you may be dissapointed.

3.0

Aug 22, 2008

Once you start at a position, don't be surprised to stay there for a long time. Little to no advancement.

Front desk clerk

Recommend

Business Outlook

Pros

Location, co-workers, benefits, food, down-time

Cons

pay, advancement, attention from management

Viewing 11488 - 11490 of 11,509 Reviews

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Hilton - "The first step on the ladder of Hospitality"

Hiltion, A great place to to work

Once you start at a position, don't be surprised to stay there for a long time. Little to no advancement.

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