Hilton reviews

3.9

75% would recommend to a friend

(11,515 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Feb 11, 2026

Its ok

Recommend
Business Outlook

Pros

Schedule was great, work environment could be a lot better but it depends. I learned a lot of good skills as well as things to look out for as this was my first job.

Cons

There was a lot of favoritism instead of teamwork for morning and night shifts as well as for the departments in general. Some are underappreciated and others are overpraised. Everyone seems to be "ok" with doing the bare minimum so there is little space for genuine hospitality. Poor work conditions due to worn equipment which they refused to fix for some reason and it violated health regulations.

4.0
Feb 11, 2026

Unorganized

Recommend
Business Outlook

Pros

The people are very nice and loyal.

Cons

Seemed they were constantly changing protocol and the training was inconsistent between departments.

3.0
Feb 11, 2026

its ok

Recommend
Business Outlook

Pros

Flexible with time off and other conflicts

Cons

Management is a mess kitchen staff and serving staff always changing young immature management that has no clue what there doing

Viewing 142 - 144 of 11,515 Reviews

Glassdoor has 13,615 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.