Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Jan 28, 2014
Recommend
Business Outlook

Pros

Free hotel stays at Hiltons and other affiliated properties

Cons

All about the shareholders. Closed down their reservation centers in the US to turn around and build news ones in Manila, Philippines.

1.0
Aug 30, 2013
Recommend
Business Outlook

Pros

Great benefits. Excellent Food. Very clean establishment. Pay isn't too shabby. Great for experience.

Cons

Management is absolutely abhorrent. The equipment is old and outdated. Its know what you know its who you know. They expect you to work WELL beyond the hours of your shift and get upset if you can't for some reason. It's basically MODERN day slavery. The hours are TERRIBLE! The people that work there are lazy and confrontational. A lot of the union workers were lazy, crabby, and complained incessantly. I cried nearly 3 times just WITHIN my training period because they managers constantly try to put their workers down instead of uplifting them. If you make a MENIAL mistake and I mean MENIAL they act as though you've committed some grievous sin.

Viewing 169 - 171 of 11,519 Reviews

Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.