Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Dec 4, 2025
Recommend
Business Outlook

Pros

Benefits, some upper managers, PTO

Cons

No real work/life balance, work every holiday if you’re new

4.0
Dec 3, 2025

Not Bad

Recommend
Business Outlook

Pros

Very nice customer service throughout

Cons

Tips were inconsistent throughout my time

Viewing 256 - 258 of 11,520 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.