HostGator.com reviews

3.5

55% would recommend to a friend

(496 total reviews)

Suhaib Zaheer

9% approve of CEO

41% positive business outlook

HostGator.com has an employee rating of 3.5 out of 5 stars, based on 496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HostGator.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

496 reviews
1.0
Feb 10, 2013

Linux Admin

Recommend
Business Outlook

Pros

It's relatively easy to get a position which is great if you are between jobs or as a started position. The internal joke is that Hostgator is great while you are in school, as a first job, or under 21.

Cons

Supervisors are highly under experienced. HR does a great job of sitting there and looking pretty. Current CEO was just a Supervisor 3 years ago. Have no real education, training, or management Background. Promotions and raises are based on the buddy system. I achieved my RHCE, but was passed over for a promotion by someone who was a drinking buddy to my supervisor. Pay is way below par. I left Hostgator and am nor making $80k+, with great benefits and training. Who needs a free lunch if you are making enough to pay for your own. Management gives you the impression that this is the company is just a hobby for them. Company growth is very stagnant. Last new product was about 3 years ago when they introduced VPN. Still no cloud, remote backup, or any other market penetration like other hosting companies are doing.

3.0
Dec 13, 2012
Recommend
Business Outlook

Pros

Flexible schedule (pretty much) Most people are friendly and helpful. You will learn a lot about how servers and web hosting works. Free lunch. Easy work once you get the hang of it. Free massages at your desk while you work. Sweet.

Cons

Can be stressful at times. I'm not a huge fan of the whole "no dress code" thing. I certainly don't think it should be a strict dress code but there is a guy who wears his pajamas and house slippers to work. That's just a bit overboard IMO. (that's just a minor gripe though) Sometimes it's hard to get help when you need it. The training program really is a joke. Read a computer screen for 8 hours a day for two weeks, then take a test. Also, one of the trainers in Houston really needs to grow up and learn to talk to people without being condescending. VERY unprofessional. Can be hard to meet quota some days. Some of the expectations for quota are unclear or at least they haven't been explained to me. Angry customers will rate you negatively even though you do everything that you can and it still affects your pay. The pay really is terrible. Unemployment was paying more. The free lunch is hit and miss. Some days it's actually pretty good. Other days... no. But, hey, it's free so there really isn't anything to complain about there. Very little interaction with supervisors. (though to be fair, they are a little overworked and don't have time for hand holding)

3.0
Dec 12, 2012
Recommend
Business Outlook

Pros

You get free lunch each day. Your supervisors do indeed become your friends. Management is nice.

Cons

Poor pay if you're looking for a career. The supervisors are young, and inexperienced in most cases and do not know how to appreciate their employees. Very school like atmosphere, drama everywhere.

Viewing 436 - 438 of 496 Reviews

Glassdoor has 884 HostGator.com reviews submitted anonymously by HostGator.com employees. Read employee reviews and ratings on Glassdoor to decide if HostGator.com is right for you.