HostGator.com reviews

3.5

55% would recommend to a friend

(496 total reviews)

Suhaib Zaheer

9% approve of CEO

41% positive business outlook

HostGator.com has an employee rating of 3.5 out of 5 stars, based on 496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HostGator.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

496 reviews
5.0
Mar 2, 2012
Recommend
Business Outlook

Pros

HostGator is a great company to work for. While working at HostGator.com, I was able to boost my abilities with Linux by performing in both their Linux Support and their Migrations departments. These departments dealt heavily with not only their server support (Linux Support), but also with customer code, and application support (Migrations). This company is a great place to go for any aspiring administrator, as you can easily learn more than what you would think starting out at a hosting company. There are multiple departments where anyone with technical ability can easily excel. Their monitoring department, for example, is a great way to boost skill with regards to load and I/O issues, and anyone who would like to know more about a particular aspect of systems administration could quickly change departments and learn the aspects they were interested in.

Cons

One of the downsides I can say is that the company needs a bit more inter-department communication. Sometimes there are some issues from management in departments, and changes may be "pushed out" without many employees being aware. Additionally, even though you may be skilled in a particular field, if you are in a particular position, you will be limited to that position. That was one of the issues I had at HostGator.com, as I was able to help out every department, however I was responsible for a particular department and it's work.

5.0
Feb 27, 2012
Recommend
Business Outlook

Pros

Some current and former employees will mention the fact that the dress code is really lax, there's free catered lunch, a game room with an Air Hockey Table and multiple arcade machines, flexible schedule, and the relaxed yet professional work environment. What they won't mention is that HostGator thrives on it's culture of family and team work. Since I have started with the company, I have developed a great network of friends/coworkers. The mindset to me feels like "we all have a job to do, let's help each other get it done". I walked into HostGator knowing virtually nothing about Web Hosting and in less than a year advanced to Administrator. The opportunity to learn the field is fantastic and HostGator provides the opportunity to shore up your working knowledge of day to day operation in order to improve and advance yourself. Also, the positive feedback from direct and upper level management is excellent. When you are doing a good job, they certainly let you know.

Cons

At the risk of sounding like a homer, the only real complaint I would have is that I wish the pay was a little higher, and that the incremental raises were a bit more.

2.0
Feb 21, 2012
Recommend
Business Outlook

Pros

When you're off, you're off. No overtime. Reasonable training program.

Cons

- After one week was informed pay would be tied to performance (number of ticket resolved per hour). Unusually high number considering the position includes debugging customer applications and server issues. And if you are not making that number after a couple months, your terminated. - Was informed after a week that I had to make a phone call to request taking my break, going to lunch, and using the bathroom! Was informed to be prepared to wait 15-45 minutes for a manager to call back giving permission to use the restroom. - The free lunch when I was there was bologna sandwiches with exception to one day of the week. The "free lunch" is the poorest employee comp I've ever seen. It was insulting. Would have been better off with free snacks or nothing. It makes for a very bad impression on new employees.

Viewing 460 - 462 of 496 Reviews

Glassdoor has 884 HostGator.com reviews submitted anonymously by HostGator.com employees. Read employee reviews and ratings on Glassdoor to decide if HostGator.com is right for you.