Does HostGator.com pay their employees well?

According to anonymously submitted Glassdoor reviews, HostGator.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at HostGator.com. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HostGator.com?

55% of HostGator.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HostGator.com 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HostGator.com?

Linux Systems Administrator I (30) , Web Advisor (29) , Suporte técnico (26) , Assistente De Suporte Técnico (24) , Supervisor (24) , Junior Administrator I (23) , Junior Administrator (22) , Linux Systems Administrator (18) , Junior Systems Administrator (14) , Analista De Suporte (12) , Analista De Suporte Técnico (12) , Chat Tech (10) , Junior Administrative (10) , Technical Support Engineer (9) , Web Advisor I (9)

What are the pros of working at HostGator.com according to real employee reviews?

"Good benefits (one of the few things I miss)" ((in 29 reviews)); "Very techy and lots of free food" ((in 28 reviews)); "Coworkers were great" ((in 17 reviews)); "Also there's free lunch which is cool." ((in 13 reviews)); "flexible hours (depending on department)" ((in 9 reviews))

What are the cons of working at HostGator.com according to real employee reviews?

"Poor management and potential employee identification." ((in 44 reviews)); "Pay is low compared to the field" ((in 39 reviews)); "These folks have received minimal training, and more knowledgable techs are already having to pick up the pieces." ((in 20 reviews)); "There are supervisors or managers that are absolutely horrible and just get switched from department to department as people get sick of them." ((in 17 reviews)); "Dishonest upper management." ((in 11 reviews))

What are employees saying about HostGator.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HostGator.com layoffs and their outlook for job security at HostGator.com in 2026.

What are the top reviewed HostGator.com locations?

Florianópolis , São Paulo , Rio de Janeiro , Porto Alegre , Curitiba , São José , Brasília , Salvador , Cianorte , Goiânia , Mallet , Canoas , Criciúma , São Mateus , Mogi das Cruzes , Castanhal , Manaus , Caruaru , Belo Horizonte , Itabira , Brasileira

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HostGator.com

HostGator.com reviews

3.5

55% would recommend to a friend

(496 total reviews)

Suhaib Zaheer

9% approve of CEO

41% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.3

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

HostGator.com has an employee rating of 3.5 out of 5 stars, based on 496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HostGator.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

496 reviews

3.0

Oct 13, 2014

Great Atmosphere , Bad Pay/Opportunities.

Technical support representative i

Recommend

Business Outlook

Pros

No Dress Code, Athmosphere is great, the people there are real nice and supportive. Free Food every day as well as drinks ever now and then.

Cons

The pay the offer is not that great and it is very hard to get promoted. They always talk and try to motivate you by telling you storys of how someone got promoted in just a few moments but those stories are one of a kind.

1.0

Oct 10, 2014

Any Review Before 2014 No Longer Applies.

Linux systems administrator

Recommend

Business Outlook

Pros

Stable working hours. Once you're on a shift, that's exactly what you'll work until the next schedule bid. Relax working environment. Even when the the call/chat ques are high, you can still work at your normal pace. Basic game room, gym and cafeteria. Very watered down perks but they're still there.

Cons

***Moving into 2014 when Hostgator completed their transition post buy out by a mother company. Just about everything about Hostgator and working there has drastically changed. *** Management (apart from Supervisors) do not listen to any input from the people on the front lines and years of experience. They take it upon themselves to test out theories and business tactics that are intended to bring in more profit rather then satisfy customers. Career advancement is nearly non-existent. You are trained barely enough to do your job and any advancements are from your own personal skill set. You have to be stellar at everything you do, for them to advance you in the company to do work which no longer need those skills. (Read that again and let it soak in) Be prepared for the angry customers. Hostgator use to be a company with no wait times for support and puts the customer first. It is now 100% the opposite, meaning they went from award winning customer support to now one of the worst of any industry.

2.0

Sep 16, 2014

Poor management, glorified call center

Junior linux administrative

Recommend

Business Outlook

Pros

Can be a good stepping stone, if you get lucky, but usually your schedule won’t be great.

Cons

Glorified call center, must take 5+ calls/chats simultaneously. No bathroom/lunch breaks while working (unless you slip away during some slow chats, etc).

Viewing 76 - 78 of 496 Reviews

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