Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 337 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 136 reviews)); "Tips and coworkers were great" ((in 129 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 82 reviews)); "Good company and work environment" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 335 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 264 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 183 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 147 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Jan 5, 2021

Mid Manager

Manager

Recommend

Business Outlook

Pros

Fellow employees are great and one of a kind. Medical benefits. Corporate company values.

Cons

Upper management lacks leadership and transparency.

5.0

Dec 1, 2020

You don't know what you got until it's gone.

Financial analyst

Recommend

Business Outlook

Pros

They care about employees, so they can be their best. Many growth opportunities for those who want to grow. Excellent benefits in medical and other benefits. Very close fun relationship.

Cons

In operations, weekends and holidays are not given.

4.0

Nov 28, 2020

Great people

Front desk agent

Recommend

Business Outlook

Pros

Awesome people to work with

Cons

The work/life balance was horrible

Viewing 340 - 342 of 6,973 Reviews

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Hotel Housekeeper/Room Attendant - AM Shifts - Benefits Include Medical, Free Hotel Room Nights, Paid Vacation and MANY MORE!

Front Office Agent | Benefits Include: Paid Vacation, Free Room Nights, and MANY MORE!

Hotel Housekeeper/Room Attendant - PM Shifts - Benefits Include Medical, Free Hotel Room Nights, Paid Vacation and MANY MORE!

Barista/Market Attendant - Overnight |Medical, Dental, Vision after 30 days, Free Room Nights, Paid Vacation

Market Attendant | Benefits Include: Paid Time Off, Free Nights Stay, and MANY MORE!

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Mid Manager

You don't know what you got until it's gone.

Great people

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