Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 720 reviews)); "And some of the people that work there are great people whom I will miss." ((in 335 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 133 reviews)); "great staff and coworkers to work with" ((in 126 reviews)); "Good training has been provided" ((in 89 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 375 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 173 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,973 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

1.0

Jan 1, 2025

Meh

Security supervisor

Recommend

Business Outlook

Pros

It’s a job and pays some of your bills

Cons

Doesn’t not compensate based on expectations

5.0

Dec 31, 2024

Best Company!

Group sales manager

Recommend

Business Outlook

Pros

work life balance, company culture, travel benefits

Cons

not many cons, gaining speed with remote/work from home capabilities

1.0

Dec 31, 2024

This place is horrible

Housekeeper

Recommend

Business Outlook

Pros

I have no Pros for Hyatt House

Cons

No Training, it’s sink or swim. Management has no experience including the general manager. One week you are told one thing about a process the next week like nothing was said and it’s a new process. Work long hours and always by your phone because they will call you on your days off. Also no lunch,

Viewing 454 - 456 of 6,973 Reviews

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