Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 342 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 140 reviews)); "great staff and coworkers to work with" ((in 124 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 86 reviews)); "It is a good work environment" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 377 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 328 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 178 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 146 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

3.0

Dec 9, 2024

Good place

Anonymous employee

Recommend

Business Outlook

Pros

Team, management, growth, perks, opportunity

Cons

Pay, remote options, technology, schedule

4.0

Dec 9, 2024

Great company

Night auditor

Recommend

Business Outlook

Pros

Amazing company with great benefits and good pay. It's a tough shift to get used to but I am proud to work for Hyatt.

Cons

Not really an 'audit' job, main responsibility is the front desk, so job title is a bit misleading.

4.0

Dec 8, 2024

Event Sales Manager at a Hotel

Event sales manager

Recommend

Business Outlook

Pros

They find time to highlight achievements and celebrate their employees.

Cons

Can have a lot of turnover depending on your location and the focus of your specific hotel.

Viewing 481 - 483 of 6,973 Reviews

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