Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
5.0
Jul 25, 2023

CMT Program

Recommend
Business Outlook

Pros

You will receive a lot of exposure in many different concentrations, stay engaged throughout the entirety of the program! I've worked for multiple hotel brands and can say this is by far the best company I've been with. If you are offered a CMT position with Hyatt, don't hesitate to take it.

Cons

Big adjustment out of college. You will also need to work for your success, they expect you to bring your A game.

2.0
Aug 15, 2021
Recommend
Business Outlook

Pros

international enviroment. You have the chance to practice different languages with native speakers.

Cons

bad Managment, hierarchical structure, no respect for the employees. Low trasparence.

1.0
Jul 28, 2021

Worst Experience

Recommend
Business Outlook

Pros

Full benefits after 90 working days as well as accrued PTO and a few sick days.

Cons

Toxic work culture. They're the epitome of corporate greed. Management never fostered growth of employees and would promote people based on how much they personally liked them. They act like your friend and turn around to discuss your private personal struggles with superiors as a means to get you fired. I was removed from full time to part time because of unsubstantiated claims someone made against me that they never even bothered to verify or confirm. The hours are extremely long. Each shift ran 9-10+ hours and we were expected to work without taking breaks or being able to eat a single bite of food. The software and systems they use are breaking apart. Employee turn around was high and they always tried to fire people so they don't have to pay out their benefits. One time they gave me a "gift bag" and it was full of expired soaps and shampoo. I've never had a worse experience working in this industry than I did at Hyatt. There are way better resorts out there to work at.

Viewing 61 - 63 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.