Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)
avatar

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Feb 18, 2014
Recommend
Business Outlook

Pros

Strong brand with great product and top notch service. Travel benefits a plus. New technology to make job functions easier. Encourages promotion from within.

Cons

Entry level managers paid near salary of managers with 5-10 years experience. No value on loyal associates with long term employment commitment.

4.0
Feb 13, 2014

Front Desk Agent

Recommend
Business Outlook

Pros

Meeting new people every day is nice. The environment I have found with working at the Hyatt is laid back and generally comfortable. People are rather friendly at every Hyatt I have worked at. Also, the surroundings can't be beat. Overall it is an enjoyable company to work for. If you like to travel there are employee discounts, and after a year as a full time employee you get 12 free nights. There is a cafeteria where you eat free. Sometimes its good food, and other days just okay. But like any other big resort or hotel corporation the food for employees is included, and you get discounted hotel rates.

Cons

Compensation is little for what we do, and the importance of our role. If you are not making money on up sells expect to take home under $1000 every two weeks. Some of the assistant managers I have found to be under qualified and unfit to be in their position, which makes it hard on every one, especially people below them. I have seen a little bit of politics as well, but I feel like that cannot be escaped working for a large corporation, or any where really. Also, from my understanding Hyatt is a company that is known in the industry for paying less than its competitors. The biggest con would be what I first mentioned; under qualified or unfit management.

Viewing 6523 - 6525 of 6,973 Reviews

Glassdoor has 8,097 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.