Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 727 reviews)); "And some of the people that work there are great people whom I will miss." ((in 344 reviews)); "Tips and coworkers were great" ((in 135 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 135 reviews)); "It is a good work environment" ((in 84 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 373 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 340 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 269 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 184 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 143 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Jan 5, 2014

It was a great experience.

Front desk agent

Recommend

Business Outlook

Pros

Very professional and supportive managers. Career advancement opportunities.

Cons

Salary could be higher and training could be more detailed.

4.0

Dec 30, 2013

I really enjoyed working with a fantastic and motivated team of people.

Anonymous employee

Recommend

Business Outlook

Pros

The staff are fantastic and the properties are beautiful. It's definitely a pleasure to come into work everyday.

Cons

Not all properties are consistent. Some properties maintain a high quality of service while others don't fit in with the rest of the brand portfolio. This is an issue for employees but also the guests.

5.0

Dec 30, 2013

Beautiful place to work!

Anonymous employee

Recommend

Business Outlook

Pros

Great people to work with

Cons

Unpredictable work hours sometimes you may have to work overtime

Viewing 6550 - 6552 of 6,973 Reviews

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It was a great experience.

I really enjoyed working with a fantastic and motivated team of people.

Beautiful place to work!

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