Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 720 reviews)); "And some of the people that work there are great people whom I will miss." ((in 335 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 133 reviews)); "great staff and coworkers to work with" ((in 126 reviews)); "Good training has been provided" ((in 89 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 375 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 173 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Oct 30, 2013

Staff Accountant

Anonymous employee

Recommend

Business Outlook

Pros

Lots of opportunity for growth.

Cons

Not a lot of Hyatt's close to where I live.

2.0

Oct 29, 2013

Extremely unorganized and unhelpful

Outlets supervisor

Recommend

Business Outlook

Pros

Overall Hyatt is a great company to work for and my 2 years prior to my experience at Grand Hyatt Denver were fantastic. - Great benefits, free room nights, ect. - Great room for career and personal growth - Free meals - Mostly friendly staff

Cons

- Unorganized - Almost no training - No coaching - Departments refuse to work together - Terrible employee morale - Long and odd hours - short turnarounds on shifts

3.0

Oct 28, 2013

Quality Managers please!!

Anonymous employee

Recommend

Business Outlook

Pros

Great benefits People who love to interact with customers and people who love what they do. Family culture Diverse Awesome locations

Cons

A couple of bad apples as managers dragging others down Very hard to be promoted if you aren't part of the wolf pack eventhough we are told everyone gets a fair chance Senior Managers who have been in their position forever and refuse to change things or be innovative

Viewing 6583 - 6585 of 6,973 Reviews

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Hyatt

Hyatt reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Staff Accountant

Extremely unorganized and unhelpful

Quality Managers please!!

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