Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 720 reviews)); "And some of the people that work there are great people whom I will miss." ((in 335 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 133 reviews)); "great staff and coworkers to work with" ((in 126 reviews)); "Good training has been provided" ((in 89 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 375 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 173 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

74% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,973 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Oct 17, 2013

busy but efficient, good GM

Anonymous employee

Recommend

Business Outlook

Pros

fast pace, challenging, lots of new opportunities

Cons

long working hour - often OT

5.0

Oct 17, 2013

As a part of Hyatt, your treated the with the same level of hospitality as if you were a guest!

Anonymous employee

Recommend

Business Outlook

Pros

Hyatt is more than a company its a family. The people here truly care about one another and look to help in any way possible. As an overall company there is a strong emphaisis on internal development and promoting from within. Transfer and travel opportunities are endless and every manager I have had does whatever they can to help get me to the next level.

Cons

It can be hard to tell the difference between some of the brands Hyatt has, (ie. Regency vs Grand, vs Andaz) this can make it tougher to determine which is the best fit for you. I guess you can just work your way through all of them!

5.0

Oct 13, 2013

Was great and learned a lot....but

Assistant director of food and beverage

Recommend

Business Outlook

Pros

People I worked with. Pay is commensurate with experience. Provide opportunities for advancement

Cons

Rigid command structure Hyper-Corporate Did not back up an 8 year veteran, or inquire as to sudden departure. Should look into general manager if there are that many people "leaving" under his command

Viewing 6589 - 6591 of 6,973 Reviews

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Hyatt

Hyatt reviews

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busy but efficient, good GM

As a part of Hyatt, your treated the with the same level of hospitality as if you were a guest!

Was great and learned a lot....but

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