Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (113) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 342 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 143 reviews)); "great staff and coworkers to work with" ((in 124 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 92 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 89 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 348 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 264 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,975 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Aug 3, 2014

Excellent benefits but management isn't good

Anonymous employee

Recommend

Business Outlook

Pros

Great employees, great benefits, great hours.

Cons

New management doesn't care about employees, only about company.

3.0

Jul 31, 2014

It's what you make of it

Anonymous employee

Recommend

Business Outlook

Pros

If you plan on a career in hospitality, Hyatt provides its employees with the ability to grow in the company through a network of professional growth programs.

Cons

It is quite competitive depending on the department requiring countless hours and a commitment to outshining the rest.

4.0

Jul 25, 2014

Great company to work for

Anonymous employee

Recommend

Business Outlook

Pros

They treat their employees really well and make you feel appreciated

Cons

Low pay compared to other hotels

Viewing 6604 - 6606 of 6,975 Reviews

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