Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 753 reviews)); "And some of the people that work there are great people whom I will miss." ((in 339 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 133 reviews)); "Tips and coworkers were great" ((in 130 reviews)); "Good company and work environment" ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 369 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 263 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 179 reviews)); "Many managers had no interest in helping and would do as little as possible until everyone was drowning." ((in 151 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Jun 9, 2014

Always something different happening!

Business travel sales manager

Recommend

Business Outlook

Pros

Great company culture! Co-workers were great to work with, and always took the time to go that extra step to help out. Working in the sales department, I was able to travel and experience other Hyatt locations.

Cons

Hotel was going through a renovation which made it difficult to bring in new business. This happened to be a franchised property, so I didn't feel that management took the time to sit down and really discuss the needs of their associates or the challenges the property was facing.

4.0

Jun 3, 2014

Depends...

Pbx operator

Recommend

Business Outlook

Pros

Great healthcare! If this hospitality is what you want to do-then you can definitely work your way up in the company.

Cons

Low pay. Irregular hours.

3.0

Jun 2, 2014

Good pay and benefits. Management need some training.

Housekeeping

Recommend

Business Outlook

Pros

They offer very good pay and benefits. The hours are consistent and they feed you when you are at work (very delicious food)

Cons

It's a very fast-paced work environtment where sometimes you end up paying for other people's mistakes and have to take it with a smile on your face. I particulary had horrible supervisors in the Aviara Resort in San Diego, CA.

Viewing 6625 - 6627 of 6,973 Reviews

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Always something different happening!

Depends...

Good pay and benefits. Management need some training.

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