Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 327 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 140 reviews)); "Tips and coworkers were great" ((in 134 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 89 reviews)); "Great training and onboarding" ((in 81 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 368 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 335 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 256 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 187 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Apr 16, 2013

Under staffed, over worked

Anonymous employee

Recommend

Business Outlook

Pros

The people that work there are wonderful

Cons

Too many leads, not enough bodies to reply and capture them

3.0

Apr 10, 2013

Great place to work if you stay connected

Operations manager

Recommend

Business Outlook

Pros

Great opportunity to move as well as promotions.

Cons

Favoritism for certain associates, misleading leadership, overwhelming work load, extraneous work hours.

3.0

Apr 10, 2013

Excellent brand micromanaged by big egos and driven by sheep

Design manager

Recommend

Business Outlook

Pros

Excellent brand that looks good on the resume, leader in the industry, partial tuition reimbursement after 2 years, pay above average, decent benefits.

Cons

Micromanaged boxed-up people with unhealthy sense of competition and inflated egos. You can work there if you can tolerate grade-school disciplinary approach and good at scheming. You will get a boot if you have a slightest inclination to pioneering. Once my director advised me (nice guy but no back bone): "your good work makes others look bad, consider changing or you will suffer consequences".

Viewing 6664 - 6666 of 6,970 Reviews

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Hyatt

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Ratings by category

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Under staffed, over worked

Great place to work if you stay connected

Excellent brand micromanaged by big egos and driven by sheep

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