Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 338 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 142 reviews)); "Tips and coworkers were great" ((in 127 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 93 reviews)); "Training was great and hotel reputation helps sell group" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 340 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 267 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 178 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

3.0

Feb 7, 2013

Work You to Death

Anonymous employee

Recommend

Business Outlook

Pros

-Competitive Pay -On-Site Cafeteria -On-site Dry Cleaning

Cons

-Clique behavior. Difference between managers and staff - You must serve guests and make them happy at all costs - Never a holiday off/work you to death

5.0

Feb 6, 2013

IT Analyst

Anonymous employee

Recommend

Business Outlook

Pros

Free lunch, fantastic work environment, dedicated HR staff - this was definitely a place where you are surrounded by experienced and driven professionals.

Cons

There seems to be a "perceived" hierarchy when it comes to positioning within the company... that I did not quite comprehend. (In particular the front desk area... or "rooms"... or whatever it is called.) The leadership of that group was very arrogant and rude to others outside of their team. I guess they considered themselves the "royalty".

5.0

Feb 5, 2013

Hyatt with so many hotels around the globe, makes feels the employees as one Family. It was a great experience.

Anonymous employee

Recommend

Business Outlook

Pros

There are lot of opportunity for growth within the company as well the culture is just amazing to work with Hyatt.

Cons

Option to be transfer in other countries without restrictions.

Viewing 6679 - 6681 of 6,970 Reviews

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Hyatt

Hyatt reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Work You to Death

IT Analyst

Hyatt with so many hotels around the globe, makes feels the employees as one Family. It was a great experience.

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