Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Jan 17, 2013
Recommend
Business Outlook

Pros

Having Hyatt written in your CV is indeed an asset, and the environment is high demanding (due to the absolute lack of staff)

Cons

Working conditions were unacceptable, and material not sufficient and of low quality. Work itself got even more difficult due to the lack of assistance from the top management and the absolute lack of staff, which lead to an illegal amount of extra hours every day (which, by the way, do not get compensated anyhow afterwards). This company kept its employees only by threats and blackmailing. The employee accommodation offered was under the standards of what Hyatt is supposed to be, as well as food in the cantine.

3.0
Jan 16, 2013

Mixed reviews

Anonymous employee
Recommend
Business Outlook

Pros

Great benefits, some really great people, beautiful hotels

Cons

Some very controlling Executive Managers on property with too much power. Corporate needs to get more involved with ongoing issues at hotels when they are brought to their attention. Most employees do not trust Human Resources at the hotel because there is no confidentiality (at least not at the property I worked). If the situation is bad enough to be brought to corporate, the employees should expect some support and/or change.

2.0
Jan 14, 2013

Meh...

Recommend
Business Outlook

Pros

Meeting new and interesting people all the time. Money is good when you can make it. Perks with Hyatt hotels (room discounts, etc..)

Cons

Inconsistent management Slow times in the hotel make it hard (Money is not always dependable) Bad food in the employee caf Scheduling based on seniority

Viewing 6688 - 6690 of 6,970 Reviews

Glassdoor has 8,093 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.