Hyatt reviews

3.9

74% would recommend to a friend

(6,972 total reviews)
avatar

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Jan 9, 2014
Recommend
Business Outlook

Pros

Hyatt encourages promotion within the company. They will pay for your move, should you relocate to another property and allow you to live in the hotel for a few days while you look for a place to live. Open door policy is great. Upper management is easy to talk to. There are even opportunities to meet executive management from the corporate offices. Hyatt puts a lot of time into training their employees.

Cons

Pay is not the greatest. Once you reach an entry level management position it's difficult to move. It seems upper management doesn't want to let you go. Customer service based jobs cultivate a blame game atmosphere. Seems like everyone is out to get each other to clear their own name. Poor work/life balance. Many holidays are spent working.

4.0
Jan 5, 2014
Recommend
Business Outlook

Pros

Very professional and supportive managers. Career advancement opportunities.

Cons

Salary could be higher and training could be more detailed.

Viewing 6697 - 6699 of 6,972 Reviews

Glassdoor has 8,095 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.